FNS30115 - Certificate III in Financial Services (Superseded)
Packaging Rules
Total number of units = 13
4 core units plus
9 elective units
The elective units consist of:
6 from the electives below.
Of the remaining 3 units:
up to 3 may be from electives
up to 3 may be from Certificate III or IV currently endorsed Training Package or accredited course.
The elective units chosen must be relevant to the work outcome and meet local industry needs.
Training packages that includes this Qualification
| Code | Title | FNS | Financial Services |
|---|
Units of competency
| Unit | Release | Price | Type | |
|---|---|---|---|---|
| Core Units | ||||
|
BSBWHS201
(superseded)
Contribute to health and safety of self and others (Superseded) Replaced by BSBWHS211 |
$12.00 | |||
|
BSBWOR203
(superseded)
Work effectively with others (Superseded) Replaced by BSBTWK201 |
$12.00 | |||
|
BSBWOR204
(superseded)
Use business technology Using Office 2016 and Windows 10 (Superseded) Replaced by BSBTEC201 |
$12.00 | |||
|
BSBWOR204
(superseded)
Use business technology Using Office 2013 and Windows 8 (Superseded) Replaced by BSBTEC201 |
$12.00 | |||
|
BSBWOR204
(superseded)
Use business technology Using Office 2010 and Windows 7 (Superseded) Replaced by BSBTEC201 |
$12.00 | |||
|
FNSINC301
(superseded)
Work effectively in the financial services industry (Superseded) Replaced by FNSINC311 |
$15.00 | |||
| Elective Units | ||||
|
BSBCMM301
(superseded)
Process customer complaints (Superseded) Replaced by BSBOPS305 |
$15.00 | |||
|
BSBCUE203
(superseded)
Conduct customer engagement (Superseded) Replaced by BSBOPS202 |
$12.00 | |||
|
BSBCUE304
(superseded)
Provide sales solutions to customers (Superseded) Replaced by BSBOPS305 |
$15.00 | |||
|
BSBCUS301
(superseded)
Deliver and monitor a service to customers (Superseded) Replaced by BSBOPS304 |
$15.00 | |||
|
BSBCUS403
(superseded)
Implement customer service standards (Superseded) Replaced by BSBOPS404 |
$19.00 | |||
|
BSBITU304
(superseded)
Produce spreadsheets Using Excel 2016 (Superseded) Replaced by BSBITU314 |
$15.00 | |||
|
BSBITU306
(superseded)
Design and produce business documents Using Office 2016 (Superseded) Replaced by BSBTEC301 |
$15.00 | |||
|
BSBITU306
(superseded)
Design and produce business documents Using Office 2013 (Superseded) Replaced by BSBTEC301 |
$15.00 | |||
|
BSBITU306
(superseded)
Design and produce business documents Using Office 2010 (Superseded) Replaced by BSBTEC301 |
$15.00 | |||
|
BSBITU306
(superseded)
Design and produce business documents Using Office 2007 (Superseded) Replaced by BSBTEC301 |
$15.00 | |||
|
BSBRKG303
(superseded)
Retrieve information from records (Superseded) Replaced by BSBINS307 |
$15.00 | |||
|
BSBRKG304
(superseded)
Maintain business records (Superseded) Replaced by BSBINS309 |
$15.00 | |||
|
BSBWOR301
(superseded)
Organise personal work priorities and development (Superseded) Replaced by BSBPEF301 |
$15.00 | |||
|
Process financial transactions and extract interim reports |
$15.00 | |||
|
Perform financial calculations |
$15.00 | |||
|
FNSACM302
(superseded)
Prepare match and process receipts (Superseded) Replaced by FNSACM312 |
$15.00 | |||
|
Process payment documentation |
$15.00 | |||
|
Establish client relationship and analyse needs |
$15.00 | |||
|
Develop, present and negotiate client solutions |
$15.00 | |||
|
FNSCRD301
(superseded)
Process applications for credit (Superseded) Replaced by FNSCRD311 |
$15.00 | |||
|
Monitor and control accounts receivable |
$15.00 | |||
|
Manage overdue customer accounts |
$19.00 | |||
|
Resolve disputes |
$19.00 | |||
|
FNSRTS301
(superseded)
Provide customer service in a retail agency (Superseded) Replaced by FNSRTS311 |
$15.00 | |||
|
Balance retail transactions |
$15.00 | |||
|
Administer debit card services |
$15.00 | |||
|
Process customer accounts |
$15.00 | |||
|
Process customer transactions |
$15.00 | |||
|
Balance cash holdings |
$15.00 | |||
|
Maintain main bank account |
$15.00 | |||
|
Prepare government returns and reports |
$19.00 | |||
|
Mentor in the workplace |
Release 1 | $19.00 | ||
