FNS30115 - Certificate III in Financial Services (Superseded)


Packaging Rules

Total number of units = 13

4 core units plus

9 elective units

The elective units consist of:

6 from the electives below.

Of the remaining 3 units:

up to 3 may be from electives

up to 3 may be from Certificate III or IV currently endorsed Training Package or accredited course.

The elective units chosen must be relevant to the work outcome and meet local industry needs.

Training packages that includes this Qualification

Code Title
FNS Financial Services

Units of competency

Unit Release Price Type
Core Units

BSBWHS201 (superseded)

Contribute to health and safety of self and others (Superseded)

Replaced by BSBWHS211

$12.00

Participant Guide

Trainer Manual

BSBWOR203 (superseded)

Work effectively with others (Superseded)

Replaced by BSBTWK201

$12.00

Participant Guide

Trainer Manual

BSBWOR204 (superseded)

Use business technology Using Office 2016 and Windows 10 (Superseded)

Replaced by BSBTEC201

$12.00

Participant Guide

Trainer Manual

BSBWOR204 (superseded)

Use business technology Using Office 2013 and Windows 8 (Superseded)

Replaced by BSBTEC201

$12.00

Participant Guide

Trainer Manual

BSBWOR204 (superseded)

Use business technology Using Office 2010 and Windows 7 (Superseded)

Replaced by BSBTEC201

$12.00

Participant Guide

Trainer Manual

FNSINC301 (superseded)

Work effectively in the financial services industry (Superseded)

Replaced by FNSINC311

$15.00

Participant Guide

Trainer Manual

Elective Units

BSBCMM301 (superseded)

Process customer complaints (Superseded)

Replaced by BSBOPS305

$15.00

Participant Guide

Trainer Manual

BSBCUE203 (superseded)

Conduct customer engagement (Superseded)

Replaced by BSBOPS202

$12.00

Participant Guide

Trainer Manual

BSBCUE304 (superseded)

Provide sales solutions to customers (Superseded)

Replaced by BSBOPS305

$15.00

Participant Guide

Trainer Manual

BSBCUS301 (superseded)

Deliver and monitor a service to customers (Superseded)

Replaced by BSBOPS304

$15.00

Participant Guide

Trainer Manual

BSBCUS403 (superseded)

Implement customer service standards (Superseded)

Replaced by BSBOPS404

$19.00

Participant Guide

Trainer Manual

BSBITU304 (superseded)

Produce spreadsheets Using Excel 2016 (Superseded)

Replaced by BSBITU314

$15.00

Participant Guide

Trainer Manual

N/A

BSBITU306 (superseded)

Design and produce business documents Using Office 2016 (Superseded)

Replaced by BSBTEC301

$15.00

Participant Guide

Trainer Manual

BSBITU306 (superseded)

Design and produce business documents Using Office 2013 (Superseded)

Replaced by BSBTEC301

$15.00

Participant Guide

Trainer Manual

BSBITU306 (superseded)

Design and produce business documents Using Office 2010 (Superseded)

Replaced by BSBTEC301

$15.00

Participant Guide

Trainer Manual

BSBITU306 (superseded)

Design and produce business documents Using Office 2007 (Superseded)

Replaced by BSBTEC301

$15.00

Participant Guide

Trainer Manual

BSBRKG303 (superseded)

Retrieve information from records (Superseded)

Replaced by BSBINS307

$15.00

Participant Guide

Trainer Manual

BSBRKG304 (superseded)

Maintain business records (Superseded)

Replaced by BSBINS309

$15.00

Participant Guide

Trainer Manual

BSBWOR301 (superseded)

Organise personal work priorities and development (Superseded)

Replaced by BSBPEF301

$15.00

Participant Guide

Trainer Manual

FNSACC311

Process financial transactions and extract interim reports

$15.00

Participant Guide

Trainer Manual

FNSACC313

Perform financial calculations

$15.00

Participant Guide

Trainer Manual

FNSACM302 (superseded)

Prepare match and process receipts (Superseded)

Replaced by FNSACM312

$15.00

Participant Guide

Trainer Manual

FNSACM303

Process payment documentation

$15.00

Participant Guide

Trainer Manual

FNSASIC301

Establish client relationship and analyse needs

$15.00

Participant Guide

Trainer Manual

FNSASIC302

Develop, present and negotiate client solutions

$15.00

Participant Guide

Trainer Manual

FNSCRD301 (superseded)

Process applications for credit (Superseded)

Replaced by FNSCRD311

$15.00

Participant Guide

Trainer Manual

FNSCRD302

Monitor and control accounts receivable

$15.00

Participant Guide

Trainer Manual

FNSCRD405

Manage overdue customer accounts

$19.00

Participant Guide

Trainer Manual

FNSCUS402

Resolve disputes

$19.00

Participant Guide

Trainer Manual

FNSRTS301 (superseded)

Provide customer service in a retail agency (Superseded)

Replaced by FNSRTS311

$15.00

Participant Guide

Trainer Manual

FNSRTS303

Balance retail transactions

$15.00

Participant Guide

Trainer Manual

FNSRTS304

Administer debit card services

$15.00

Participant Guide

Trainer Manual

FNSRTS305

Process customer accounts

$15.00

Participant Guide

Trainer Manual

FNSRTS306

Process customer transactions

$15.00

Participant Guide

Trainer Manual

FNSRTS308

Balance cash holdings

$15.00

Participant Guide

Trainer Manual

FNSRTS309

Maintain main bank account

$15.00

Participant Guide

Trainer Manual

FNSRTS402

Prepare government returns and reports

$19.00

Participant Guide

Trainer Manual

TAEDEL404

Mentor in the workplace

Release 1 $19.00

Participant Guide

Trainer Manual