ICT20120 - Certificate II in Applied Digital Technologies


Packaging Rules

Total number of units = 12

6 core units plus

6 elective units , of which:

at least 3 must be from Group A
of the remaining electives:

all may be from the electives listed below
up to 2 may be from elsewhere in this or any other currently endorsed training package qualification or accredited course at AQF Level 1, 2 or 3.

Elective units must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, not duplicate the outcome of another unit chosen for the qualification, and contribute to a valid industry-supported vocational outcome.

Training packages that includes this Qualification

Code Title
ICT Information and Communications Technology

Units of competency

Unit Release Price Type
Core units

BSBSUS211

Participate in sustainable work practices

$12.00

Participant Guide

Trainer Manual

BSBTEC202

Use digital technologies to communicate in a work environment

$12.00

Participant Guide

Trainer Manual

BSBWHS211

Contribute to the health and safety of self and others

$12.00

Participant Guide

Trainer Manual

ICTICT213

Use computer operating systems and hardware

$16.00

Participant Guide

Trainer Manual

ICTICT214

Operate application software packages

$16.00

Participant Guide

Trainer Manual

ICTICT215

Operate digital media technology packages

$16.00

Participant Guide

Trainer Manual

Group A - Digital and technology skills

BSBTEC101

Operate digital devices

$12.00

Participant Guide

Trainer Manual

BSBTEC201

Use business software applications

$12.00

Participant Guide

Trainer Manual

BSBTEC203

Research using the internet

$12.00

Participant Guide

Trainer Manual

BSBTEC301

Design and produce business documents

$15.00

Participant Guide

Trainer Manual

BSBTEC302

Design and produce spreadsheets

$15.00

Participant Guide

Trainer Manual

BSBTEC303

Create electronic presentations

$15.00

Participant Guide

Trainer Manual

BSBXCS303

Securely manage personally identifiable information and workplace information

$15.00

Participant Guide

Trainer Manual

ICTICT206

Install software applications

$16.00

Participant Guide

Trainer Manual

ICTICT210

Operate database applications

$16.00

Participant Guide

Trainer Manual

ICTICT216

Design and create basic organisational documents

$16.00

Participant Guide

Trainer Manual

ICTICT219

Interact and resolve queries with ICT clients

$16.00

Participant Guide

Trainer Manual

ICTICT221

Identify and use specific industry standard technologies

$16.00

Participant Guide

Trainer Manual

ICTICT222

Research and share ICT solutions for Indigenous users

$16.00

Participant Guide

Trainer Manual

ICTSAS203

Connect hardware peripherals

$16.00

Participant Guide

Trainer Manual

ICTSAS210

Update and maintain hardware, software and documentation inventories

$16.00

Participant Guide

Trainer Manual

ICTSAS211

Develop solutions for basic ICT malfunctions and problems

$16.00

Participant Guide

Trainer Manual

ICTSAS212

Record the requirements of client support requests

$16.00

Participant Guide

Trainer Manual

ICTSAS213

Maintain ICT system integrity

$16.00

Participant Guide

Trainer Manual

ICTSAS214

Protect devices from spam and destructive software

$16.00

Participant Guide

Trainer Manual

ICTSAS215

Protect and secure information assets

$16.00

Participant Guide

Trainer Manual

ICTSAS216

Maintain ICT equipment and replace consumables

$16.00

Participant Guide

Trainer Manual

ICTWEB306

Develop web presence using social media

$16.00

Participant Guide

Trainer Manual

Group B - Work ready skills

BSBOPS201

Work effectively in business environments

$12.00

Participant Guide

Trainer Manual

BSBOPS202

Engage with customers

$12.00

Participant Guide

Trainer Manual

BSBOPS203

Deliver a service to customers

$12.00

Participant Guide

Trainer Manual

BSBPEF201

Support personal wellbeing in the workplace

$12.00

Participant Guide

Trainer Manual

BSBPEF202

Plan and apply time management

$12.00

Participant Guide

Trainer Manual

BSBTWK201

Work effectively with others

$12.00

Participant Guide

Trainer Manual

FSKDIG002

Use digital technology for routine and simple workplace tasks

$10.00

Participant Guide

Trainer Manual

FSKDIG003

Use digital technology for non-routine workplace tasks

$10.00

Participant Guide

Trainer Manual