Business Services - BSB

Unit Release Price Type

BSBCMM101 (superseded)

Apply basic communication skills (Superseded)

Replaced by BSBCMM211

$12.00

Participant Guide

Trainer Manual

BSBCMM201 (superseded)

Communicate in the workplace (Superseded)

Replaced by BSBCMM211

$12.00

Participant Guide

Trainer Manual

BSBCMM211

Apply communication skills

$12.00

Participant Guide

Trainer Manual

BSBCMM301 (superseded)

Process customer complaints (Superseded)

Replaced by BSBOPS305

$15.00

Participant Guide

Trainer Manual

BSBCMM401 (superseded)

Make a presentation Using PowerPoint 2016 (Superseded)

Replaced by BSBCMM411

$19.00

Participant Guide

Trainer Manual

BSBCMM401 (superseded)

Make a presentation Using PowerPoint 2013 (Superseded)

Replaced by BSBCMM411

$19.00

Participant Guide

Trainer Manual

BSBCMM401 (superseded)

Make a presentation Using PowerPoint 2010 (Superseded)

Replaced by BSBCMM411

$19.00

Participant Guide

Trainer Manual

BSBCMM401 (superseded)

Make a presentation Using PowerPoint 2007 (Superseded)

Replaced by BSBCMM411

$19.00

Participant Guide

Trainer Manual

BSBCMM402

Implement effective communication strategies

$19.00

Participant Guide

Trainer Manual

BSBCMM411

Make presentations

$19.00

Participant Guide

Trainer Manual