Tourism Travel and Hospitality - SIT

Now available with added interactive content (Engagement Range) at no extra cost. Click here to download sample.

Please call customer service on 08 8275 9333 for further details.
Unit Release Price Type

SITXCCS003

Interact with customers

$10.00

Participant Guide

Trainer Manual

SITXCCS004

Provide lost and found services

$10.00

Participant Guide

Trainer Manual

SITXCCS005

Provide club reception services

$10.00

Participant Guide

Trainer Manual

SITXCCS006

Provide service to customers

$10.00

Participant Guide

Trainer Manual

SITXCCS007

Enhance customer service experiences

$15.00

Participant Guide

Trainer Manual

SITXCCS008

Develop and manage quality customer service practices

$15.00

Participant Guide

Trainer Manual

SITXCOM001

Source and present information

$10.00

Participant Guide

Trainer Manual

SITXCOM002

Show social and cultural sensitivity

$10.00

Participant Guide

Trainer Manual

SITXCOM003

Provide a briefing or scripted commentary

$10.00

Participant Guide

Trainer Manual

SITXCOM005

Manage conflict

$15.00

Participant Guide

Trainer Manual