Apply basic communication skills (Superseded)
This unit is replaced by BSBCMM211.
Unit Information about the BSBCMM101 training material in this resource
This unit describes the skills and knowledge required to develop basic communication skills in the workplace in particular gathering, conveying and receiving information together with completing assigned written information.
It applies to individuals working under direct supervision who are developing basic skills and knowledge of workplace communication in preparation for working in a broad range of settings.
Unit mapping information
This unit supersedes BSBCMM101A Apply basic communication skills
Licensing, legislative, regulatory or certification requirements
No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit contains foundation skills
Unit sector or competency field
Prerequisite, co-requisite or interdependent assessment of units
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced by individuals using interpersonal communication skills in the workplace and include access to:
workplace policies and procedures relating to communication
case studies and, where possible, real situations
interaction with others
Assessors must satisfy NVR/AQTF assessor requirements.