Apply specialist interpersonal and counselling interview skills

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Participant Guide

Trainer Manual

Unit Information about the CHCCSL002 training material in this resource


This unit describes the skills and knowledge required to use advanced and specialised communication skills in the client-counsellor relationship.

This unit applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines.

Unit mapping information

No equivalent unit

Licensing, legislative, regulatory or certification requirements

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.

Foundation skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Unit sector or competency field

Not applicable

Prerequisite, co-requisite or interdependent assessment of units

Not applicable

Assessment conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

  • use of suitable facilities, equipment and resources, including client information

  • modelling of industry operating conditions, including:

    • scenarios that involve complex interactions with real people in face-to-face situations where candidate and client are physically present in the same room

    • scenarios that involve problem solving

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

In addition, assessors must have 2 years’ experience working in a counselling role and hold a qualification in counselling or related field that involves counselling, at Diploma level or higher (or equivalent qualification).