Process payment documentation

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Participant Guide

Trainer Manual

Unit Information about the FNSACM303 training material in this resource


This unit describes the skills and knowledge required when processing payment facilities.

It applies to individuals who may work under supervision but have responsibility in ensuring the prompt and accurate processing of customer requests.

Unit mapping information

This unit supersedes FNSACM303A Process payment documentation

Licensing, legislative, regulatory or certification requirements

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Foundation skills

This unit contains foundation skills

Unit sector or competency field

Account management

Prerequisite, co-requisite or interdependent assessment of units

None specified.

Assessment conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the account management field of work and include access to:

  • common office equipment, technology, software and consumables

  • an integrated financial software system and data

Assessors must satisfy NVR/AQTF assessor requirements.