Assist with administration in dental practice
Unit Information about the HLTDEN003 training material in this resource
This unit of competency describes the skills and knowledge required for a dental assistant to assist the operator by managing appointments to suit the patient and the organisation, recording and reconciling payments, and maintaining patient records.
This unit applies to dental assistants who assist with administration in dental practice.
Unit mapping information
No equivalent unit
Licensing, legislative, regulatory or certification requirements
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Numeracy—in order to correctly calculate basic financial calculations, including addition, multiplication and calculation of percentages.
Other foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Unit sector or competency field
Prerequisite, co-requisite or interdependent assessment of units
Skills must have been demonstrated in the dental clinic or in a simulated environment that reflects workplace conditions. Where simulation is used, it must reflect real working conditions by modelling industry operating conditions and contingencies as well as using suitable facilities, equipment and resources.
Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.
In addition, assessors must hold a minimum of 5 years clinical experience in dental assisting work.