ICTICT201 (superseded)

Use computer operating systems and hardware Using Windows 10 (Superseded)

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Participant Guide

Trainer Manual

This unit is replaced by ICTICT213.

Unit Information about the ICTICT201 training material in this resource


This unit describes the skills and knowledge required to select, configure and use computer operating systems and basic computer hardware, including configuring the operating system to work with a variety of hardware peripherals and types of information and communications technology (ICT) equipment.

It applies to individuals who may work under supervision and provide support to others using a range of skills to identify and resolve issues.

Unit mapping information

This unit supersedes ICAICT201A Use computer operations systems and hardware

Licensing, legislative, regulatory or certification requirements

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Foundation skills

This unit contains foundation skills

Unit sector or competency field

General ICT

Prerequisite, co-requisite or interdependent assessment of units

None specified.

Assessment conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general information and communications technology (ICT) industry, and include access to:

  • hardware components

  • work health and safety (WHS) standards and organisational policy and procedures

  • an operating system currently used in industry

  • software configuration guides

  • documents detailing operating system control panel and configuration data

Assessors must satisfy NVR/AQTF assessor requirements.