ICTICT203 (superseded)

Operate application software packages (Superseded)

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Participant Guide

Trainer Manual

This unit is replaced by ICTICT214.

Unit Information about the ICTICT203 training material in this resource


This unit describes the skills and knowledge required to identify, select and operate three commercial software packages, including a word-processing and a spreadsheet application package.

It applies to individuals who utilise different software applications within a small to large office environment to produce diverse documents.

Unit mapping information

This unit supersedes ICAICT203A Operate application software packages

Licensing, legislative, regulatory or certification requirements

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Foundation skills

This unit contains foundation skills

Unit sector or competency field

General ICT

Prerequisite, co-requisite or interdependent assessment of units

None specified.

Assessment conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general information and communications technology (ICT) industry, and include access to:

  • a personal computer (PC) and printer

  • software currently used in industry

  • documents detailing organisational style guide and policy

  • documents or information containing data suitable for developing software application documents

Assessors must satisfy NVR/AQTF assessor requirements.