Receive and handle retail stock

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Participant Guide

Trainer Manual

Unit Information about the SIRRINV001 training material in this resource


This unit describes the performance outcomes, skills and knowledge required to receive and store retail stock. It requires the ability to check stock quality and quantity against order requirements, store or present stock correctly, and maintain cleanliness of stock-handling areas.

This unit applies to all retail sectors and business sizes from large format stores to small independents. It applies to frontline personnel who have limited autonomy and work under close supervision and guidance of others in frontline operational roles in the retail environment. However in smaller retail businesses, senior personnel also undertake this function.

Unit mapping information

No equivalent unit.

Licensing, legislative, regulatory or certification requirements

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

Foundation skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Unit sector or competency field


Prerequisite, co-requisite or interdependent assessment of units

Not applicable

Assessment conditions

Skills must be demonstrated in a retail environment. This can be:

  • an industry workplace

  • a simulated industry environment set up for the purposes of assessment

Assessment must ensure use of:

  • manufacturers’ instructions for stock handling and storage

  • organisational policies and procedures for stock handling and control

  • retail stock display areas

  • range of retail stock

  • stock control documentation

    • delivery dockets

    • orders

    • reporting documentation

  • stock receiving bay or area

  • stock storage areas

  • assessment activities that allow the individual to:

    • work within commercial speed, timing and productivity

    • manage tasks and contingencies in the context of the job role

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.