Control stock

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Participant Guide

Trainer Manual

Unit Information about the SITXINV004 training material in this resource


This unit describes the performance outcomes, skills and knowledge required to process stock orders, maintain stock levels, minimise stock losses, manage stocktakes and maintain all documents that relate to the administration of any type of stock.

The unit applies to all tourism, travel, hospitality and event sectors. The unit is relevant to organisations where stock control is an integral and essential part of business operations, and where there are complex ordering and control issues to be considered. The unit is not appropriate for situations where stock management is very simple, such as controlling stationery supplies in a small office.

The unit applies to stock control personnel who operate independently, have responsibility for others and make a range of decisions on the overall administration of stock.

It applies to all tourism, travel, hospitality and event sectors.

Unit mapping information

SITXINV401 Control stock

Licensing, legislative, regulatory or certification requirements

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

Foundation skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Unit sector or competency field


Prerequisite, co-requisite or interdependent assessment of units

Not applicable

Assessment conditions

Skills must be demonstrated in an operational tourism, travel, hospitality or events environment where stock levels are monitored and maintained. This can be:

  • an industry workplace

  • a simulated industry environment

Assessment must ensure access to:

  • computers, printers and stock control software systems

  • electronic equipment used for stock control

  • diverse and comprehensive range of tourism, travel, hospitality or event industry stock items that are monitored and maintained

  • current commercial stock control procedures and documentation for the ordering, monitoring and maintenance of stock

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.