TLIA2012

Pick and process orders

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Participant Guide

Trainer Manual

Unit Information about the TLIA2012 training material in this resource

Application

This unit involves the skills and knowledge required to pick and process orders in accordance with relevant codes, regulations and workplace requirements within the transport and logistics industry.

It includes identifying workplace order picking processes, policies and procedures; picking and despatching orders; and recording stock levels.

Work is performed under some supervision generally within a team environment.

Unit mapping information

This unit replaces and is equivalent to TLIA2012A Pick and process orders.

Licensing, legislative, regulatory or certification requirements

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Foundation skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Unit sector or competency field

A—Handling Cargo/Stock

Prerequisite, co-requisite or interdependent assessment of units

Not applicable

Assessment conditions

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

  • a range of relevant exercises, case studies and/or other simulations

  • relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry

  • applicable documentation including workplace procedures, regulations, codes of practice and operation manuals